It’s just different here.
That’s a good thing.

Learn About Our Mission, Vision and Values Learn About Coworker Engagement & Belonging
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We are not in the retail business.

We are in the relationship business, relationships built on respect. We believe in creating a culture of service that respects the lives of our customers and coworkers. In return, they believe in us. Learn more about what it’s like to work at Rent-A-Center and the rest of the Upbound family of companies.

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What we believe in.

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Our Mission

We exist to elevate financial opportunity for all

Our Purpose

We all work hard to create the best possible life for ourselves and our families. But for reasons out of our control, we don’t always have the cash or credit to get the things we need. That’s why we are here: To provide the freedom to get big ticket name-brand items - and help create a better life - to everyone who needs it.

Championing our core values of:

  • Customer Centricity

    Putting the needs of our customers at the forefront of everything we do

  • Winning Together

    Co-creating success and value by supporting each other

  • Empowerment

    Promoting upward movement and financial confidence

  • Respect

    Treating all individuals equally with empathy, dignity and consideration

  • Simplicity

    Keeping our products and services easy to understand and use

  • Impact

    Creating meaningful change in our communities

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Our Coworker Engagement & Belonging Philosophy

At the Rent-A-Center family of companies, we believe that all of our coworkers, customers and communities have unique stories, experiences and aspirations. Together, they span a wide range of global cultures and historical perspectives. Inclusion is not only what we practice; it’s at the heart of our values and what keeps our company growing. We are a better company when we unite the diverse voices of our coworkers, customers and communities.

Coworker Engagement & Belonging Value Statement

To create an inclusive and equitable environment that harnesses the power of diverse thought and experiences which help to leverage and sustain a workplace where all coworkers contribute to our success.

Building Stronger Teams and Communities

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