Our Culture


We are not in the retail business.

We’re in the relationship business, relationships built on respect. We believe in creating a culture of service that respects the lives of our customers and coworkers. In return, they believe in us.

We all work hard to create the best possible life for ourselves and our families. But for reasons often out of our control, we don't always have the cash or credit to get the things we need. That’s why we are here: To provide the freedom to get big-ticket, name-brand items – and help create a better life – to everyone who needs it.

We’ve invested in people who want to make difference. Who have big hearts, lots of energy, a competitive spirit, and a genuine joy in making people smile.

Our coworkers are:
Honest 
Approachable
Helpful
Positive
Genuine

Behind all of our good efforts are great people. Each and every one of our team members lives up to the highest standards of service and champions our core values.

Championing our core values of:

  • Having a Winning Spirit - We work hard and are self-motivated to exceed expectations.
  • Acting with a Servant’s Heart - We have a passion for making good things happen for all.
  • Treating Others How We Want to Be Treated - We treat one another with respect, humility and consideration.

WE ARE ALL IN THIS TOGETHER

At Upbound, we believe that all of our coworkers, customers and communities have unique stories, experiences and aspirations. Together, they span a wide range of global cultures and historical backgrounds that makes us stronger by combining our diverse perspectives. 

Inclusion is not only what we practice, it's at the heart of our values and what keeps our company growing. We are a better company when we unite the diverse voices of our coworkers, customers and communities.

Our Leadership Team


Mitch Fadel

Mitch Fadel

Chief Executive Officer

Mitch Fadel

Mitch Fadel

Chief Executive Officer

Mr. Mitch Fadel is a progressive leader with over 25 years of C-Level experience growing companies through various economic cycles. A strategic thinker with proven track record of achieving growth and results, he has an operations background combined with strong financial capabilities.

Anthony Blasquez

Anthony Blasquez

EVP, Rent-A-Center

Anthony Blasquez

Anthony Blasquez

EVP, Rent-A-Center

Mr. Anthony Blasquez has served as our Executive Vice President of the Rent-A-Center Business since June 2020. He has been with Rent-A-Center for almost 22 years and has served in a number of key roles, most recently as a Division Vice President of Operations.

Ann Davids

Ann Davids

EVP, Chief Marketing and Customer Experience Officer

Ann Davids

Ann Davids

EVP, Chief Marketing and Customer Experience Officer

Ms. Ann Davids has served as EVP - Chief Customer and Marketing Officer at Rent-A-Center, Inc. since February 2018. She served as SVP - Chief Marketing Officer for Direct General/National General Insurance from 2013 to 2018.

Bryan Pechersky

Bryan Pechersky

EVP, General Counsel

Bryan Pechersky

Bryan Pechersky

EVP, General Counsel

Mr. Bryan Pechersky has served as our Executive Vice President, General Counsel and Secretary since June 2020. From 2010 through 2019, Bryan served as Executive Vice President, General Counsel and Corporate Secretary for Cloud Peak Energy Inc.

Tran Taylor

Tran Taylor

EVP, Chief Human Resources Officer

Tran Taylor

Tran Taylor

EVP, Chief Human Resources Officer

Mr. Tran Taylor serves as Rent-A-Center’s Executive Vice President and Chief Human Resources Officer. Tran bring more than 25 years of HR experience, with the last 16 years as CHRO for large companies. He has led HR for companies in various industries, including the retail and fintech spaces.