Our Mission

To improve the quality of life for our customers and coworkers.

Our mission is simple, to improve the quality of life for both our customers and coworkers. After all, we are all in this together.

Our Purpose

We all work hard to create the best possible life for ourselves and our families. But for reasons often out of our control, we don't always have the cash or credit to get the things we need. That’s why we are here: To provide the freedom to get big-ticket, name-brand items – and help create a better life – to everyone who needs it.

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Our People

We’ve invested in people who want to make difference. Who have big hearts, lots of energy, a competitive spirit, and a genuine joy in making people smile.

Our coworkers are:

Honest
Approachable
Helpful
Positive
Genuine

If that describes you, we’d love to have you on our team.

Our Values

Behind all of our good efforts are great people. Each and every one of our team members lives up to the highest standards of service and champions our core values.

Championing our core values of:

  • Having a Winning Spirit - We work hard and are self-motivated to exceed expectations.
  • Acting with a Servant’s Heart - We have a passion for making good things happen for all.
  • Treating Others How We Want to Be Treated - We treat one another with respect, humility and consideration.
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Our Leadership Team

Mitch Fadel

Mitch Fadel

Chief Executive Officer

Ann Davids

Ann Davids

Chief Customer and Marketing Officer

Russell Goin

Russell Goin

Chief People Officer

Maureen Short

Maureen Short

Chief Financial Officer

Mike Santimaw

Mike Santimaw

Chief Information Officer

Cathy Skula

Cathy Skula

Executive Vice President – Franchising

Investor Relations

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Company Information

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