Job Description

Corporate Communications Specialist

Category: Corporate Office
Location: 5501 Headquarters Dr
Plano Texas 75024

Upbound Group 


Corporate Communications Specialist


Job Purpose:  As a corporate communications subject matter expert, the Communications Project Manager develops, manages and drives Upbound internal communications planning and tactics in support of the company’s headquarters and field sales organization. 

This role is responsible for concurrently managing the communication needs of multiple clients and multiple projects, from inception to completion. Ensures company brand, priorities, vision and values are woven through multi-channel communications that inform coworkers, drive coworker engagement, and ensure execution.

 Key Responsibilities:

  • Manage the content development, workflow, approvals and publication of content across multiple internal communication channels
  • Build and maintain effective relationships with business stakeholders to understand their internal communications needs and serve as a resource to solve problems within their areas of the business
  • Develop and implement short and long-term communication plans and deliverables to meet the goals and ensure execution of strategic initiatives across multiple departments/lines of business
  • Act as an advocate for the coworker, ensuring content presented across multiple communication channels is clear, concise, correct, engaging and actionable

 Job Requirements:

  • Bachelor’s degree (preferably in communications or journalism)
  • Minimum of three to five years of corporate communications experience
  • Sales communications experience preferred
  • Superior writing and verbal skills (experience writing with Associated Press style preferred)
  • Experience utilizing Sharepoint preferred
  • Strong attention to detail and commitment to high standards of work
  • Proficiency and experience with intranet/web content management (not site development), ideally using Microsoft Sharepoint
  • Proficiency and experience with the Adobe Creative Suite of programs (primarily Photoshop and  Acrobat) a plus
  • Experience with multitasking along with excellent critical-thinking skills and capability to apply good judgment to identify and address process gaps and to prioritize tasks
  • Ability to work independently as well as interpersonal abilities to maintain productive relationships with stakeholders in the face of competing needs and deadlines; must ask the right questions to provide clear instruction in coworker communications
  • Strong team player with an entrepreneurial spirit

A portfolio of previous work samples and on-site skill testing will be required




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