Our Customer Service Representatives take inbound calls to assist customers by answering questions about their lease agreement, help manage customer payment scheduling, process payments, and close paid leases. Customer Service Representatives provide necessary support to the customer in various stages during the lease servicing process.
Hourly pay starting at $16/hour day of employment, depending on qualifications and experience.
Everyone is eligible for a performance bonus each month on top of an hourly rate.
Full-time positions are available now!
We are closed on Sundays and you are only required to work every other Saturday.
The Customer Service Department is open Monday - Friday from 6:00 am to 7:00 pm and Saturday 7:00 am to 4:00 pm.
Why should you join?
Acima is a dynamic leasing company that provides consumers alternative financing options for life necessities otherwise would not be available to them. Acima is a great opportunity for those who are looking to gain professional experience to kick start their careers. People come to work with us because of our great culture and work environment and the opportunity for growth. Getting started with Acima unlocks opportunities you won’t find at other companies!
Acima understands that employment is the sum of many parts. Our total benefits round out what we feel is a complete package. Benefits include: paid time off, company paid holidays, supplemental insurance (long-term/short-term disability, life insurance, etc.), medical insurance, Health Savings Account (HSA) with a company match, dental and vision insurance, 401K with company match, employee assistance program and more.
It is preferred that you have 1-year experience of customer service in a call center, but it is not required
We invest in our employees to make sure our customers have a remarkable experience.
Build your career with a company providing memorable experiences for fans and employees.