Job Description

Delivery Specialist

Retail Stores
6720 Route 31 Unit 4
Newark New York 14513-9232
Job ID:
Job Description:
Job Summary
The Delivery Specialist provides the highest level of customer service through sales support, delivery management and execution, and merchandising activities including, but not limited to the key responsibilities below. The Delivery Specialist accomplishes these in a way that is consistent with the RAC mission statement and core values, to foster lasting relationships and to treat our customers like family.

Key Responsibilities
Deliveries & Pick-ups:
 Load truck per policy to protect merchandise
 Execute deliveries at the time requested or scheduled by the customer
 Provide excellent customer service and ensure top-notch customer experience for all delivery
 Install merchandise and instruct on proper use
 Pick-up merchandise from customer homes as assigned
 Keep assigned vehicle(s) clean and maintained, as required, for safe operation
 Complete customer service and product service in a timely manner as assigned
 Follow all safety, handling and transportation procedures to avoid personal injury and property
 Perform other duties assigned by Management
 Maintain the store in rent ready condition
 Prepare returned merchandise to be rent ready
 Stock showroom and unload trucks of new merchandise
 Keep sales floor clean and organized
 Keep back office and store area neat and organized
Job Requirements
 High school diploma or equivalent
 Must be at least 18 years of age
 Valid state driver's license and good driving record
 Strong communication and customer service skills
 Good reading, speaking, listening skills
 Ability to follow instructions and utilize problem solving skills
 Heavy lifting and moving
Physical Demands
The physical demands described here are representative of those that must be met by a Coworker to successfully perform the essential functions of this job. While performing the duties of this job, the Coworker is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The Coworker must frequently lift and/or move (push/pull) heavy items and merchandise.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Benefits and More!
  • How would you like to have Sundays off? Yes, every Sunday we are closed!
  • How would you like to make everyday a payday? Yes, we offer DailyPay pay app allows access to pay as it's earned each day.
  • We offer a comprehensive and competitive benefits package that includes everything from health insurance to a 401(k) and generous paid time off.
  • But you'll find the real benefits to joining us come from within.
  • Everything we do is about enriching people's lives. Yours included. You can work your way to the future you want. We'll help you own it.
This job description is not intended to be all-inclusive. Coworker may perform other related duties as needed to meet the ongoing needs of the organization.
This is a full-time position, and hours/days of work are Monday through Saturday, store open to
close hours. Schedules and hours per week/overtime work may change throughout the year as dictated by management and business needs

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