Job Description


Collections & Recovery Specialist

Category:
Corporate Office
Location:
13907 Minuteman Dr 5th Floor
Draper Utah 84020
Job ID:
323843
Job Description:

Our recovery team is looking for experienced, self-motivated, independant and energetic collectors to join our efforts in recovering late payments and assets. You will work remotely with delinquent accounts and guide customers through available options.

Compensation

Collectors are paid a base hourly rate starting at $15.00 per hour, plus the opportunity for monthly commissions and bonuses.

There are no caps or limits to the amount of commission an employee can earn. On average 75% of the Collections Agents receive commission on a monthly basis. The commission an agent collects is based on personal performance. Most agents earn an additional $500 to $3000 per month.

 

Position Functions

  • Perform inbound and outbound collections calls with any applicable party
  • Consult with customers to discuss payment options
  • Process customer payments
  • Negotiate payment plans
  • Offer and develop settlement plans for extremely delinquent accounts

Schedule and Hours

  • Full-time positions are available now!
  • The hours in the Collection department are 6:30 am to 8:30 pm Monday through Friday, and 7:00 am to 3:30 pm on Saturdays.
  • We request that all Collectors work at least one Saturday a month. Saturdays are scheduled by request.

Any new hire is eligible to get on a waiting list for a preferred shift. We try our best to accommodate schedule requests and will work through the waitlist based on seniority and performance.

**Important note: we are bringing agents to UT to train for a couple weeks and then agents will continue working remote**

Benefits

Acima understands that employment is the sum of many parts. Our compensation is very competitive. Our total benefits round out what we feel is a complete package. From day one you’ll experience:

  • A beautiful office located right off I-15
  • Wonderful opportunities for movement (because we’re growing so fast!)
  • Department snacks and treats
  • Employee referral bonus program
  • Casual dress code policy

After 60 days you’ll have access to:

  • Medical insurance
  • Dental plans
  • Vision plans
  • Supplemental insurance (long-term/short-term disability, life insurance, etc.)
  • Health Savings Account (HSA) with Company Match
  • Company paid holidays
  • Paid time off (PTO)

After 90 days, you will have access to:

  • 401(k) plan
  • Tuition reimbursement for STEM, Accounting, or Finance majors
  • Daycare reimbursement

#FSCR

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