Job Description

Collections & Recovery Specialist

Corporate Office
13907 Minuteman Dr 5th Floor
Draper Utah 84020
Job ID:
Job Description:

Our recovery team is looking for experienced, self-motivated, independant and energetic collectors to join our efforts in recovering late payments and assets. You will work remotely with delinquent accounts and guide customers through available options.


Collectors are paid a base hourly rate starting at $15.00 per hour, plus the opportunity for monthly commissions and bonuses.

There are no caps or limits to the amount of commission an employee can earn. On average 75% of the Collections Agents receive commission on a monthly basis. The commission an agent collects is based on personal performance. Most agents earn an additional $500 to $3000 per month.


Position Functions

  • Perform inbound and outbound collections calls with any applicable party
  • Consult with customers to discuss payment options
  • Process customer payments
  • Negotiate payment plans
  • Offer and develop settlement plans for extremely delinquent accounts

Schedule and Hours

  • Full-time positions are available now!
  • The hours in the Collection department are 6:30 am to 8:30 pm Monday through Friday, and 7:00 am to 3:30 pm on Saturdays.
  • We request that all Collectors work at least one Saturday a month. Saturdays are scheduled by request.

Any new hire is eligible to get on a waiting list for a preferred shift. We try our best to accommodate schedule requests and will work through the waitlist based on seniority and performance.

**Important note: we are bringing agents to UT to train for a couple weeks and then agents will continue working remote**


Acima understands that employment is the sum of many parts. Our compensation is very competitive. Our total benefits round out what we feel is a complete package. From day one you’ll experience:

  • A beautiful office located right off I-15
  • Wonderful opportunities for movement (because we’re growing so fast!)
  • Department snacks and treats
  • Employee referral bonus program
  • Casual dress code policy

After 60 days you’ll have access to:

  • Medical insurance
  • Dental plans
  • Vision plans
  • Supplemental insurance (long-term/short-term disability, life insurance, etc.)
  • Health Savings Account (HSA) with Company Match
  • Company paid holidays
  • Paid time off (PTO)

After 90 days, you will have access to:

  • 401(k) plan
  • Tuition reimbursement for STEM, Accounting, or Finance majors
  • Daycare reimbursement


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