This person oversees IT server/application administration activities, which includes responsibilities for performing installations, configurations, integration, operations, management, testing and maintenance of new and existing hardware and software applications, system monitoring and performance tuning, diagnostics, and troubleshooting, user support coordination, backup and storage management, data center maintenance, etc.
Maintain and administer computer networks and related computing environments including hardware, systems software, applications, software, and all configurations. Ensure network availability to all company users by installing, configuring, supporting, and monitoring the company network.
Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary. Perform and evaluate needed network upgrades and maintenance
Design, configure, and test computer hardware, networking software, and operating system software.
Troubleshooting and taking ownership of issues that arise with various applications and systems while working to resolve them
Provide onsite and remote troubleshooting assistance and management for corporate users
Provide software application tier 1 through tier 3 support for core systems.
Provide specialized one-off project support for ongoing IT initiatives.
Provide technology development and evaluation for enterprise organization.
Integrate with other IT staff and provide support and technical expertise.
Work effectively with multiple end-users and be customer service oriented.
Coordinate with vendors and with company personnel to facilitate purchases.
Participate in an on call rotation
Additional responsibilities as assigned.