Job Description


Customer Service Agent

Category:
Corporate Office
Location:
13907 Minuteman Dr 5th Floor
Draper Utah 84020
Job ID:
319592
Job Description:

As a Customer Service Representative, you will take inbound calls to assist customers by answering questions regarding their lease agreement, help manage customer payment scheduling, process payments, and close paid leases. Customer Service Agents provide necessary support to the customer in various stages during the lease servicing process.

Compensation

Hourly pay starting at $16/hour day of employment, depending on qualifications and experience.

**Eligibility for performance bonus each month on top of an hourly rate.**

Scheduling

Full-time positions are available now!

We are closed on Sundays and you are only required to work every other Saturday.

Customer Service Department is open Monday - Friday from 6:00 am to 7:00 pm and Saturday 7:00 am to 4:00 pm.

Position Functions

  • Perform inbound calls with any applicable party
  • Help customers process ACH and credit card payments
  • Manage lease payment schedules
  • Data Entry when needed
  • Coordinate with other departments to best meet the customer’s needs
  • Provide outstanding, caring customer support to all customers

Benefits

 

 

Acima understands that employment is the sum of many parts. Our compensation is very competitive. Our total benefits round out what we feel is a complete package. Benefits include: paid time off, company paid holidays, supplemental insurance (long-term/short-term disability, life insurance, etc.), medical insurance, Health Savings Account (HSA) with a company match, dental and vision insurance, 401K with company match, employee assistance program and more.

Company Description

Acima Credit (Acima) based in Draper, Utah is a young and dynamic leasing company that provides consumers alternative financing options for life necessities otherwise would not be available to them. We help provide third party leasing options for items ranging from tires/wheels to furniture and appliances. Acima is recognized as one of the fastest growing companies by the Mountain West Capital Network and the Utah Business Magazine. We are in need of awesome people to continue such growth. Here you’ll find a place where you can learn, progress and grow professionally in a friendly environment that fosters open communication and team cooperation.

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